Posted tagged ‘PCO’s’


June 13, 2016


Press Release: 13th June 2016

This year’s IAPCO Collaboration Award will be presented during the ibtm world Meetings Leadership Summit which takes place on the eve of the opening of ibtm world 2016 (

Recognising that a successful event is also dependent on the collaboration of a number of partners, this award is open to PCO’s who are IAPCO members

Creating ibtm world every year is a team effort and involves many partners who we rely on to collaborate with us to produce the best possible event, so we are delighted to be giving over the stage during our annual Meetings Leadership Summit to the presentation of this award by IAPCO. We would encourage the PCO’s that attend ibtm world to also consider their own nominations for this award,” said Graeme Barnett, Senior Exhibition Director, ibtm world.

The ibtm world Meetings Leadership Summit is an exclusive invitation only networking event held every year prior to the first day of the show. Some 200 international industry leaders will enjoy a themed evening which this year will take place at one of Barcelona’s iconic venues.

The deadline for submissions is 31st July 2016 which will be followed with a short-list and final judging will take place in October. Some of the industry’s most influential thought leaders will be in attendance, so it is great promotion for the winning company and ibtm world’s Meetings Leadership Summit is a perfect setting for this award,” added Sarah Storie-Pugh of IAPCO.

To find out more about ibtm world visit

To find out more about the Award visit

Meeting Escrow uses ICCA

December 11, 2015

“Meeting Escrow uses ICCA to highlight vital importance of client deposit protection for International Association Meetings”

Canada-based Meeting Escrow has joined ICCA, the globally-recognised leading organisation in the International Association Meetings sector, to ensure that its unique meetings deposit protection product is not restricted to the corporate meetings market, but becomes widely adopted throughout the association world. ICCA membership and access to its database and communication channels will enable Meeting Escrow to reach venues, PCOs, destination marketing organisations (often the first-approached knowledge source for international clients), and the international associations themselves, in all regions of the world.

Martin Sirk, ICCA CEO said: “We’re delighted to welcome Meeting Escrow into the ICCA community, and I believe their innovative financial service will be enthusiastically welcomed by suppliers, intermediaries such as PCOs, and associations alike, and will help to manage financial risk, differentiate quality companies, and encourage transparency throughout the association meetings sector. We want ICCA to become the must-use platform for any business interaction or knowledge exchange relating to international association meetings, so a service promising guaranteed financial protection, especially during these times of economic uncertainty, is a valuable addition to the many other offerings that we make available to ICCA members and international associations.

Meeting Escrow ( was founded by Grant Snider in early 2015 to bridge the “trust gap” in an unregulated marketplace between buyers and sellers of Meetings Industry services. Both parties sign an escrow contract with Meeting Escrow for the total amount to be protected. Funds are wire transferred by the buyer directly to a distinct, uniquely identified Meeting Escrow bank account to the benefit of the supplier-partner and then the individual deposit payments are wire transferred out per the deposit payment schedule in the contract. Client funds are secure and fully protected and supplier-partners are paid on time. In addition, deposits can be held in US dollars, Euros, Canadian dollars and 17 other foreign currencies, thereby shielding associations from currency fluctuations.

Grant Snider, Founder and President of Meeting Escrow said: “I’m proud to be part of the ICCA community and look forward to helping international Associations, PCOs and DMOs do business with each other in a way that protects everyone’s interests. Meeting Escrow is the missing piece in the complex jigsaw representing how Associations do business with a vast array of supplier-partners. With Meeting Escrow, clients can rest assured that their deposits are safe and secure. Supplier partners, likewise, can see that funds have been collected on their behalf. It’s a true win | win”.

Grant Snider brings lifelong Meetings Industry experience and an indisputable reputation as a person of integrity and trust to Meeting Escrow. Following an early career in the hotel industry, Snider moved to the destination services sector eventually becoming co-owner of JPdL, Canada’s largest DMC. He sold his stake in the company in 2014. Over the years he has served in a variety of leadership positions in meetings industry associations such as ADMEI, SITE and FICP. He currently sits on the Board of Directors of the Business Events Industry Coalition of Canada.

Continual Growth for IAPCO members and the meetings they organise

June 24, 2015

Continual Growth for IAPCO members and the meetings they organise – key facts

Association Meetings continue to increase in numbers, throughout the economic difficulties, from 2153 meetings in 2010 to its current level of 3111.

Governmental Meetings have also risen consistently from 498 to 656 in the same period, although still not quite reaching the peak of 707 achieved in 2011.

The Number of Corporate Meetings are slowly returning to the peak of 2010 [3454 meetings] as opposed to 3308 in 2014.

Participants Managed follow the Association Meetings trend (having the larger share of the participant numbers) and have risen steadily from 2,245,994 in 2010 to its current level of 2,861,416 – a rise of 27.5% over five years v. a membership increase of 12% over the same period.

Exhibitions on the other hand rise and fall in alternate years, with 2014 showing a drop of 9% in the number of square meters managed.

Room nights however buck the “book on-line” trend with a rise in the number of nights managed of a staggering 45% over the previous year. It would appear that the participant is reverting to seeking a service level that was previously offered when managed by PCOs.

Full-time employees, having fallen sharply over the previous two years, have now turned the corner and are starting to rise again, albeit the levels are not as high as in 2011.

And what does this all add up to: an economic impact to the local economy of meetings organised by IAPCO of 4.63 billion euros!

Full survey details can be found on the IAPCO website:

IAPCO at the cutting EDGE

June 17, 2015

IAPCO at the cutting EDGE
The new educational offering “EDGE from IAPCO” was recently launched at IMEX.
No longer will the Annual Seminar be limited to Switzerland, the dynamic educational seminar will now be offered worldwide with three seminars per year in different regions.
EDGE – Experts in Dynamic Global Education – will provide education at three different levels: Level 1 – new to the industry with 2-3 years’ experience; Level 2 – intermediate, 5 or more years’ experience in this your chosen career path; Level 3 – senior project or departmental manager, or business manager/owner. Seminars that provide people with that edge they need in a global competitive environment.
Focused on professional congress organisation these seminars will replace the traditional Wolfsberg Seminar and will play an important role in international MICE education for the PCOs, Meeting Planners and the wider meetings industry. As hosts of the seminars, Destination Partners in IAPCO Education will be able to participate in the programme, showcasing their destination and bringing an international flavour to EDGE.

There are three EDGE programmes already in place: Auckland, New Zealand, 24-26 August 2015; Copenhagen, Denmark, 18-21 January 2016; Whistler, Canada, 25-27 May 2016.
Cutting EDGE seminars will now be delivered worldwide, affordable and accessible. Are you standing on the EDGE of the future?

About IAPCO: Meeting Quality
The International Association of Professional Congress Organisers (IAPCO) was founded in 1968, is registered in Switzerland and represents today more than 120 professional organisers, meeting planners and managers of international and national congresses, conventions and special events from 41 countries. IAPCO members [2014] organise in excess of 7075 meetings annually, totalling some 2.861 million delegates and representing an economic impact in the region of 4.63 billion euros. IAPCO is committed to raising standards of service among its members and other sectors of the meetings industry. Today IAPCO membership offers a unique quality assurance, since entry into membership of IAPCO is by meeting strict criteria and by continuous quality assessment. The high quality standards are secured by means of continuing education and interaction with other professionals. The Annual Seminars, The Meetings MasterClass and the Annual Meeting & General Assembly of its members are the highlight events of IAPCO.

For further information, please contact:
IAPCO Head Office: Brambles House, Colwell Road, Freshwater, PO40 9SL, UK Email:

CONVENE – Baltic Sea Region Exhibition for Meetings, Events and Incentives

February 15, 2014

2014 CONVENE – Baltic Sea Region Exhibition for Meetings, Events and Incentives
CONVENE is a new business to business two day event for the meetings industry for the countries of the Baltic. It is intended to create an annual international show case for the regional meetings industry and accelerate the interest in, and demand for, holding meetings, incentives and conferences in the region.

Launched by Vilnius Convention Bureau the event offers a fully hosted buyer programme which will accommodate 160+ qualified buyers from whole Europe. Up to 100 exhibitors including convention bureaux, hotels, conference centres, special venues, DMCs, PCOs, specialist suppliers from Lithuania and six other countries of the region (Latvia, Estonia, Poland, Finland, Sweden, Russia) will showcase their meeting products and services. The event will again be supported by a major professional education programme and a series of high quality business networking events. CONVENE will offer a number of fam trips to Lithuania and neighbouring destinations that wish to host the international buyers attending the event.

With a strong focus on education and knowledge, CONVENE aims to equip the buyer and supplier communities with the tools to create more effective meetings and events.

Vilnius Convention Bureau Tel. 370 5 212 2599
Fax. 370 5 262 8169

INCON publishes Expert Article

December 20, 2013

INCON publishes Expert Article on ‘VAT and the PCO’
An Expert Article recently published by INCON explores the treatment of VAT by PCOs with particular reference to the comprehensive changes which have been implemented in the European Union since 2010.

Authored by Oumar Counta, Director of BC&A Tax advisers, this thought leadership piece outlines the most important elements of recent VAT changes – particularly the changes to ‘place of supply’ which have had massive consequences for PCOs who operate internationally.

Click here to access a complete copy of the Expert Article which has been published on or contact;

Angela Guillemet
Executive Director, INCON Group
Tel: +353 1 663 7947

INCON is a dynamic partnership of leading companies providing consistency and continuity in conference, event and destination management by combining global presence and local expertise. Operating from 160 destinations, the 10 INCON Partner companies employ 3,000 staff, annually organise 10,000 projects, serving 3 million delegates, procuring 5 million bed nights and managing budgets in excess of an estimated €1 billion.


June 5, 2012

Which is more popular to attract delegates?

“In a recent survey of over 4000 delegates”, revealed Christian Mutschlechner, of the Vienna Convention Bureau, “when asked what reasons made them attend a conference, the ‘destination’ did not feature in the top 10 list of answers: science, CME, networking all featured strongly. Therefore the future for attracting healthcare events to a destination is primarily about the exchange of science”.

This view was endorsed by both Martin Jensen of H. Lundbeck, representing ICPAA, and
Caroline Mackenzie of Congrex Holdings BV, representing IAPCO. “The destination used to be association driven now it is delegate driven; it is not necessarily the most attractive destination that wins the day but the one that suits the scientific focus of the association and the delegates” noted Martin.

“Capturing content so it can have a longer lifetime and be shared with a wider audience; technology, the way people learn and communicate, social media are all having an effect on the structure of face-to-face medical congresses as well as compliance and regulation” added Caroline, “Factors such as globalisation brings a wider demographic audience to events, and their cultural differences need to be understood and catered for”.

As for compliance within healthcare meetings, it is the aim of IPCAA to use only EFPIA or IFPMA codes at international events, to avoid the inconsistency in the use of compliance within IPCAA membership companies. Christian urged convention bureaux to be far more proactive in following the compliance issues and thus to be an active partner for all stakeholders, and to spend time massaging their clients to meet their needs.

“It is the responsibility of the PCOs to understand the changes impacting on medical associations and their congresses” declared Caroline, “from factors such as compliance and regulatory restrictions, stakeholder products going off patent and fewer blockbuster products being launched into the market place etc. PCOs must provide expert advice and a service offering to meet the changes not only for their clients but for all other stakeholders in the chain”.

Seminar presentations available online as of end June

Newtonstrand Innovations and Invisage Creative Services Announce Working Partnership

May 23, 2012

Newtonstrand Innovations and Invisage Creative Services Announce Working Partnership
Newtonstrand Innovations Limited, a global technology solutions provider, and Invisage Creative Services, a design and technology agency based in Australia, today announced a joint working partnership to bring more creative technology solutions to the meetings and events industry worldwide.

The two companies have made an agreement to work closely together to bring more innovativetechnology to software provided by Newtonstrand for the meetings and conferences industryglobally, as well as bringing these groundbreaking products to the Australian meetings and events industry.

A key reason for the alignment is the conviction of both companies that future generations of event-goers will continue to drive drastic changes in the way events are run and a joint understanding of the need for more creativity and interaction – before, during and after an event.

Requirements for meetings and conferences are already changing in terms of the format of an event and the need to extend the life of clients’ events. Both Newtonstrand and Invisage recognise thisand will bring their knowledge together to jointly research, develop and deliver products and services to the events industry globally to improve the overall event experience for all attendees and key stakeholders.

Newtonstrand, with 10 years of experience in the technology and meetings industry creates the most powerful and interactive meeting “experience” for conference delegates. Solutions include digital poster displays, live broadcasting, and structured networking with Chance2Meet, post-event virtual solutions, interactive voting and speaker-audience technology as well as Chance2Speak –an innovative “open-stage” platform for all delegates to speak at an event. Shuli Golovinski, industry visionary and CEO of Newtonstrand commented “Newtonstrand is extremely pleased to be working with Invisage and to have signed this agreement. We are excited with this opportunity to bring our solutions to the Australian events industry in a much bigger way and to work closely with new clients in this region, and with Invisage, to create more innovative and progressive meeting experience solutions.”

Invisage Creative Services, a design and technology agency with 19 years of experience in the Australian events industryhas been providing creative services to the meetings and business events industry since 1993 and has a true passion for delivering smarter events. Darren Edwards, founder of Invisage, stated “Our objective is to connect people through the supply of creative design and technology services. It is our vision to perfect the event experience and deliver creativity, leading-edge thinkingand technology solutions for meetings, conferences and exhibitions around the world. With this new partnership we are able to support our existing network of industry professionals including PCO’s, meeting planners and back-end service providers with new and innovative solutions for their events that we were not able to before”.

Invisage Creative Services support products include graphic design, mobile event apps, email marketing, event cloud solutions, online social event networks and website development. Their list of services is extensive and includes anything creative for events which fall in line exactly with what Newtonstrand aims to provide and continue to innovate through their technology software.

Future events will offer interactive hybrid and virtual solutions so that participants from any industry can search online for topics that they are interested in and virtually interact. These solutions will not replace physical meetings as we know them, but will continue to enhance them into more creative events for a wider audience. In addition, changes are already taking place in events to allow more interaction and involvement and this trend will continue to grow. Newtonstrand today offer solutions which allow participants to actively speak up on a topic of their choice by way of an “open-stage” speaker platform via its Chance2Speak system – everyone with a voice becomes the expert. In addition, their Chance2Meet system allows structured networking breaks at an event which offers more than the standard networking breaks or supplier-buyer meetings that we are currently used to.Any product which allows for engagement in this way will offer a more targeted and engaging experience to all participants and produce networking possibilities unheard of in today’s events.

Together with almost 30 years of experience in providing creative products and services for the meetings industry, Newtonstrand and Invisage will provide their clients with powerful tools to enhance their events to meet the expectations of today’s younger attendees as well as staying at the forefront of revolutionary solutions for the next generations.

For more information, contact or /

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