Posted May 26, 2017 by
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Blakes Hotel, one of the world’s first luxury boutique hotels, is pleased to announce the appointment of Markus Savage as Food and Beverage Director.

Effective as of 21st May 2017, Markus will oversee all of the food and beverage operations at the South Kensington establishment, encompassing the recently relaunched Blakes Restaurant and underground bar, Blakes Below, as well as the newly designed courtyard, The Garden at Blakes.

Bringing over 20 years of experience in the restaurant and hospitality industry to the role, he has received various accolades along the way, and gained invaluable experience during his time at some of the most iconic restaurants in London as well as the five-star hotel industry.

Markus joins Blakes Hotel following his most recent role as General Manager of HIX Mayfair. Before then he held the title of Events Operations Manager at The Holborn Dining Room at Rosewood Hotel. Markus was responsible at a senior management role to a 200 cover dining room, as well as a separate 30 cover terrace and takeaway deli.

In his earlier career Markus built a strong operational background in the food and beverage sector holding positions at The Ivy and J Sheekey’s. He later spent eight years working as Restaurant Manager at The Wolseley and The Delaunay, both of which received critical acclaim under his leadership for outstanding service.

As F&B Director, Markus Savage will bring his wealth of experience and innate charm to lead Blakes Hotel’s in-house Restaurant and Bar with impeccable service and detail. Commentating on his new appointment, Markus says ‘I am incredibly excited to assume my role at Blakes Hotel, an establishment that is full of so much history and upholds such a notable reputation in London.’

General Manager Ian Telford speaks on behalf of the hotel when saying, “We are thrilled to welcome Markus into the Blakes family. His experience and skillset fits seamlessly with the high standard of quality service we uphold within the hotel.”

Blakes Hotel
33 Roland Gardens
London SW7 3PF
Phone Reservations: +44 (0)20 7370 6701

#BlakesHotel #MICEnews #HotelNews #MICEindustry #TourismNews #NewsChannel

China Hotel Marketing Conference

Posted May 26, 2017 by
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China Hotel Marketing Conference:
How to Make the Most of a Hotel Strategic Alliance in China?

Senior executives from HUAZHU Hotels Group, Hilton China, Dossen International Group, and Vienna Hotels Group are scheduled to take part in the upcoming TravelDaily China’s China Hotel Marketing Conference, slated for next month in Shanghai.

The number of strategic alliances featuring hotel companies from China and their counterparts from foreign markets has risen over the past few years.
This collaborative route on the part of foreign brands is proving to be a preferential tactic for capitalizing on opportunities emanating from China, including the lucrative outbound travel pie. There is plenty to gain for local hotel organizations, too, from such alliances.

On one hand, hotel operators from China are looking at supporting their plans of multi-brand strategy and fast expansion by counting on a foreign hotel company’s expertise in maintaining operational standard for various star-ratings, and also areas such as loyalty programs. Chinese companies believe these partnerships would propel them to aptly deal with increasing demand for managerial, operational, technological and other resources as they scale up their operations. Limited operating experience in specific areas can certainly be overcome via such alliances as foreign entities have dealt with such issues over the years.

On the other, foreign brands, in addition to making China an integral part of their business plans and optimizing their investment strategy, are also benefitting from Chinese operators’ local expertise. They acknowledge the need to minutely scrutinize the preferences of travellers from China and accordingly have been running tailor-made service program to ensure that the highest guest service is delivered to Chinese guests via apt staff training, the amenities Chinese people prefer for their stay etc.

So going forward, what to expect from such alliances? How can the international brands better satisfy the localized and personalized needs of the Chinese consumers while maintaining their own respective brand propositions?

The upcoming China Hotel Marketing Conference (HMC), scheduled to take place in Shanghai (7-8 June, 2017), is going to feature senior executives from domestic and foreign hotel groups. The panellists:
● Elton Sun, Corporate Executive Vice President, HUAZHU Hotels Group
● Gloria Wang, President, Hampton by Hilton China
● Allan Cheng, Chairman and CEO, Dossen International Group
● Kevin Liu, Chief Brand Marketing Officer, Vienna Hotels Group

The 2017 China Hotel Marketing Conference is conducted in both English and Chinese. Simultaneous interpretation is available.


#MICEnews #MICEindustry #ChinaHotelMarketingConference #HMC


Posted May 23, 2017 by
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BestCities Global Alliance is set to champion inclusivity and multi-culturalism within the business tourism industry in 2017 and beyond, following the announcement Building Global Connections Across Cultures will be the core theme underlying this year’s BestCities Global Forum, taking place in Tokyo 4-7 December 2017.

Building on the 100% delegate success ratings in Dubai 2016, the second BestCities Global Forum will be hosted in partnership with the Tokyo Convention & Visitors Bureau (TCVB). The impressive programme of education, insight and networking, is already shaping up to be this year’s must-attend event for senior international association meeting planners, looking to increase the positive impact of their meetings.

The Global Forum offers an intimate, yet stimulating learning environment for international association event organisers, to gain a deeper understanding, not only of ways to collaborate more effectively, but how to build professional relationships across cultures and develop effective leadership skills in a global context.

With over 25 years of experience, Sean Blair, owner of ProMeet will facilitate the diverse Forum programme, which includes thought-provoking education sessions, engaging practical workshops, relevant case studies and interactive breakouts challenges, designed to unlock the collective knowledge within the room. Influential speakers will include “accidental executive” and former CEO of Tourism Vancouver Rick Antonson and global leadership and cultural intelligence expert, Miriam van der Horst, owner of Learning 360.

While the majority of the sessions take place in the luxurious Hotel Chinzanso Tokyo, nestled within a vast 19th Century Japanese Garden, host TCVB is also planning a rich and diverse programme to immerse participants in Japan’s heritage and culture, while revealing powerful insights into the city and its institutions. With preparations quickly progressing towards 2020 Tokyo Olympic and Paralympic Games, Prof. Hiroo Ichikawa Executive Director of The Mori Memorial Foundation, will also be discussing the strengths and opportunities of Tokyo in the next decade.

Delegates will also have the opportunity to establish relationships with peers and grow global networks, with events such as the Ambassador Dinner, bringing delegates together with influential local ambassadors and key contacts.

A perfect example of collaboration across cultures, the Global Forum also allows delegates to gain an in-depth knowledge of 12 top class meeting destinations under one roof, with City Café meetings and social networking with all 12 of BestCities’ partners: Berlin, Bogotá, Cape Town, Copenhagen, Dubai, Edinburgh, Houston, Madrid, Melbourne, Singapore, Tokyo and Vancouver.

BestCities Board Chair, Jonas Wilstrup from Wonderful Copenhagen said:
“Building global connections across cultures is at the very heart of BestCities ethos and long-term success. We are 12 partners that recognise the collective strength of working together, adding value not only for our individual cities, but our clients too. This year’s Global Forum will be addressing both the challenges and opportunities when dealing with international stakeholders, providing informed practical advice and peer-to-peer learning in a way, that will genuinely help and support senior association executives to take their future meetings to the next level.”

Kazuko Toda, Director from Tokyo Convention & Visitors Bureau said:
“Tokyo is delighted to host the BestCities Global Forum in Tokyo this December. Through hosting the Forum, we would like our clients to find out what Tokyo has to offer as a meetings destination, and not only a tourism destination. Also, through the learnings of the Forum, we hope to motivate and give confidence to clients who have not had the opportunity to hold their event in Tokyo or any of the new BestCities destinations to consider us for their next meeting. “

The inaugural BestCities Global Forum in Dubai, December 2016, was celebrated as an overwhelming success, with 100% of delegates surveyed reporting the Forum fulfilled their main objectives for attending and would recommend it to their international association meeting planners.

Speaking about the outcomes of the 2016 Global Forum in Dubai, Andry Vleeming, Chairman of World Congress on Low Back and Pelvic Girdle Pain said:

“I came with an open mind and was rewarded with four days of networking with talented colleagues sharing interests and expertise.  It has helped change the way I think about our future conferences – the need to move into the future more quickly, which is more critical today than it was in the past.”

Registration for the BestCities Global Forum Tokyo is now open. Free to attend, with round-trip flights, accommodation and meals for all attending qualified international association executives covered by BestCities.

For more information on BestCities and its upcoming events including the BestCities Global Forum in Tokyo (4-7 December 2017) visit  @BestCitiesGA


#BestCities #Tokyo #MICEnews #MICEIndustry #BestCitiesGlobalForum

Fusion of Old & New Taipei

Posted May 23, 2017 by
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Fusion of Old & New – Smart City Cultural-Creative New Concepts Asia’s Premier MICE City – Taipei

Germany’s MICE industry is among the world’s most advanced. To promote the first-rate MICE environment and tourism resources that Taipei has to offer, the Department of Information and Tourism (DOIT) of the Taipei City Government once again attended Germany’s IMEX this year, utilizing its Taipei Makes Perfection promotional theme, seeking to establish itself more firmly and capture interest in European MICE and tourism industry territory.  

Within Asia’s meeting and exhibition sector, Taipei City’s brand has now entered the mature period. Stellar achievements are enjoyed in both the international meeting and international exhibition segments. According to DOIT, in 2016 there was a total of 112 applications for sponsorship for the staging of international meetings, exhibitions, and incentive travel in the city, and in total approximately NT$9.7 million in sponsorship assistance was distributed. These various meeting/exhibition/incentive travel cases brought in almost 100,000 business and tourist visitors, creating approximately NT$3.2 billion in tourism value for Taipei City.

According to DOIT Senior Specialist Chuen-Huey Jiang, in regard to sponsorship for foreign nationals coming to Taipei to participate in international meetings, exhibitions, and incentive travel, this year a new sponsorship item has been specially added to the program – tickets for 4-hour tours on the city’s new double-decker sightseeing bus service. The comfortable open-top sightseeing buses take in all the city’s key attractions, enabling businesspeople from overseas easy touring of the city when they have free time away from their work tasks. Taipei has become one of Asia’s smart cities, with its meeting and exhibition sector becoming an e-intelligent industry. DOIT specially targets international personnel visiting Taipei for MICE events, providing them with Taipei Free Public WiFi Access network service. This free Internet-access service is available 24h, with no restrictions in terms of time or usage number, ensuring seamless global connection for travelers while visiting the city.

Asia’s MICE cities emphasize integration of their advantages and special characteristics, creating comprehensive tourism, meeting, and exhibition effectiveness. Taipei City possesses international-caliber professional exhibition and meeting/conference venues, and in recent years has integrated novel cultural-creative concepts to develop a splendid diversity of innovative facility options. Examples including Dadaocheng, an old-city district, Songshan Cultural and Creative Park, home to the Baroque Garden, Huashan 1914 Creative Park, a renovated heritage winery complex, and The Red House, a red-brick public-market complex over a century old. These cultural-creative venues use the unique ambience of heritage architecture and distinctive cultural elements, conveying the culture of the past in creating the innovation of the future. In turn, they are integrated with Taipei City’s unique tourism resources, providing visiting international professionals with a deeper and more wide-ranging experience, and helping to make Taipei the brightest “star of tomorrow” in the Asia MICE galaxy.
The 2017 Universiade, or World University Games, will be bursting onto the world stage in Taipei this August. A total of approximately 12,000 athletes and other international friends from 150 countries and territories are expected in Taipei for the grand competition. Taipei, as proud host, has specially designed tours that, in addition to the competition venues themselves, introduce the city’s scenic attractions and much more – for example, one tour introducing the local tea culture, another its classic landmarks, another the distinctive neighborhoods of its lane/alley grids, another its Chinese opera culture … and on and on. The 25 wonderful tours on offer for the city’s special guests encompass everything from the city’s scenic highlights and superb food to its unique culture and the vivid stories of its people, giving friends from around the globe the most in-depth Taipei experience.

For IMEX, fun and interesting “Bravo, Taipei!” interactive games were set up at the Taipei Pavilion. Each of the paper-based cultural-creative games had the Universiade as theme. Visitors could play one of three choices: a baseball “Nine-Palace Grid,” a basketball-hoop shooter game, or a ring toss. These presented participants with a mini-experience of Taipei’s dynamic sports culture, and visitors gave a large thumbs-up praising the attractiveness of Taipei’s cultural-creative merchandise. A lively and bustling atmosphere was created, with the enthusiasm of the participants drawing much attention to the Taipei stand.

“Taipei Makes Perfection, Greeting You with Great Venues & Gourmet Food.” Taipei’s comprehensive array of visitor-friendly perfections, from its superb cuisine to scenic delights, awaits you with open arms. The city’s hope is that every international professional who visits will be able to fully experience the city’s fusion of old and new, high-tech intelligence, gastronomic diversity, culture, and technology, coexisting in harmony to create the unique charms of this great Asian city – Taipei.

For related photos, please check:


#Taipei #MICEindustry #MICEnews

etouches Completes Integration of Loopd with its End-to-End Event Management and Sourcing Platform

Posted May 20, 2017 by
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etouches Completes Integration of Loopd with its End-to-End Event Management and Sourcing Platform
Award-winning Data-Driven Technology Enhances Real-Time Attendee Engagement and Event ROI

NORWALK, Conn., May 2017 etouches, a leading global provider of cloud event management software and sourcing solutions, today announced it has finalized the integration of Loopd technology to create a first of its kind solution to manage every aspect of the event & meeting lifecycle including unprecedented visibility into real-time performance of live events. Combining an exclusive wearable smart badge with bi-directional CRM, data analytics, and mobile technology, Loopd transforms the attendee experience and provides data-driven insights that help meeting planners realize ROI and monetize their events. etouches will demonstrate Loopd’s full capabilities at IMEX Frankfurt taking place May 16-18, 2017.

etouches acquired Loopd in late 2016 to expand its ability to provide data-driven insights that help its customers improve events and attendee engagement in real time. With wearable smart badges and a data analytics engine, Loopd delivers engaging experiences for event attendees while enabling event planners to improve their event strategy through actionable data.

Loopd offers three key components that help event planners enhance attendee engagement and realize event success:

  • Loopd Badge – Award-winning, wearable, smart badges enable fast and easy contact exchange, content collection, and registration for attendees, while capturing attendee interactions, session attendance, event flow traffic, and more all in a sleek, modern package. Small, but powerful, each Loopd Badge measures less than 1.5 inches around and weighs less than 5 grams. With Bluetooth LE connectivity and a two-month battery life, the Loopd badge offers several advantages over other technologies.
  • Loopd App – With a branded, customized mobile event app, organizers can elevate the event experience for attendees, improve engagement, and increase post-event activity. Attendees can use networking features to discover nearby attendees and manage meeting requests.
  • Loopd Engagement & Analytics – Intuitive, in-browser analytics engine allows event organizers to measure and optimize the value and impact of their events. Incorporating the data collected by the Loopd App and Loopd Badge, the analytics engine helps organizers understand attendee activity, attendee journey at the event, engagement, and overall event performance.



People attend events to meet other people, network, and exchange information, but the manual process of collecting business cards and collateral to act on post-event is inefficient and unproductive,” said Brian Friedman, Loopd co-founder and director of product for mobile, data, and engagement for etouches. “Loopd improves the overall attendee experience by facilitating and simplifying the exchange of information and tracking and analyzing attendee engagement. With this integration, event organizers can focus on running great events while etouches captures and analyzes attendee data.

Like the entire etouches event management platform, Loopd is highly flexible, allowing event planners to customize components and how they’re used based on the organizer’s budget and goals. Loopd Hubs are wireless sensors that can be placed at strategic points so organizers can see and measure attendance and traffic flow at a specific session or event. Organizers can easily deliver additional value to their attendees by providing event history, sponsor interactions, session information, speaker multimedia, contact information, and marketing collateral after the event – all collected with the Loopd Badge.

Over the past several years, etouches has built out our event management solution through strategic technology acquisitions and product development with a focus on making events and meetings better for participants, planners, and sponsors,” said Shane Edmonds, CTO of etouches. “With the full power of our EMS platform and mobile event apps integrated with Loopd technology, etouches now offers an unrivaled solution that lets our customers measure every aspect of their event lifecycle, including onsite attendee engagement and satisfaction.”

Recently, etouches announced the company was acquired by HGGC, a leading middle market private equity firm. HGGC’s investment will help etouches expand its business and further invest in its market-leading cloud platform. More than 1,300 customers use etouches’ integrated event management and sourcing platform to organize and execute world-class events around the world. Over the past 12 months, etouches has executed 46,000 events totaling 5.8 million registrations.

A past winner of the IMEX America #IMEXpitch competition, Loopd will be on display at IMEX Frankfurt on May 16 at 4:30 p.m. at etouches’ stand #E660. For more information, visit

About etouches
etouches is a global leader in cloud based analytics and data driven end-to-end event management and venue sourcing solutions. The award winning open source platform delivers innovative technology solutions to streamline the event process, providing real-time data and analytics on event performance, customer engagement, and increasing measurable event ROI. Founded in 2008, etouches has assisted over 25,000 event professionals in planning, executing, and measuring their events. With a focus on event sourcing, registration, marketing, logistics, engagement, mobile, and data analytics, the company serves more than 1,300 customers including leading corporations, associations, agencies, and educational institutions globally. Headquartered in the United States, the company also has offices in the UK, Belgium, Australia, Singapore, and UAE. etouches is a portfolio company of private equity firm HGGC. etouches has experienced 50 percent CAGR over the past 4 years. Learn more at

IMEX17 #Loopd #etouches #eventmanagement #MICEnews

etouches vervollständigt die Integration von Loopd mit seinem End-to-End-Eventmanagement und seiner Sourcing-Plattform

Posted May 20, 2017 by
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etouches vervollständigt die Integration von Loopd mit seinem End-to-End-Eventmanagement und seiner Sourcing-Plattform
Preisgekrönte, datenbasierte Technologie verbessert die Einbindung der Teilnehmer in Echtzeit und den ROI von Events

NORWALK, Conn., Mai 2017 – etouches ist ein führender globaler Anbieter für cloudbasierte Eventmanagement-Software und Sourcing-Lösungen und hat heute angekündigt, dass die Integration der Loopd-Technologie abgeschlossen ist, womit man eine derart erste Lösung zur Organisation sämtlicher Aspekte des Event- und Meeting-Lebenszyklus’ einschließlich unvergleichlicher Einsicht in die Echtzeit-Performance von Live-Events anbietet. Durch die Kombination eines exklusiven tragbaren intelligenten Badges mit bidirektionalen CRM-Systemen, Datenanalysen und mobiler Technologie transformiert Loopd die Erfahrung der Teilnehmer und liefert datenbasierte Informationen, die Veranstaltungsplanern bei der Verbesserung des ROI und Finanzierung ihrer Events helfen. etouches zeigt die volle Bandbreite der Fähigkeiten von Loopd auf der IMEX Frankfurt vom 16. bis 18. Mai 2017.

etouches erwarb Loopd Ende 2016, um seine Fähigkeit, datenbasierte Informationen bereitzustellen, auszubauen und somit seine Kunden dabei zu unterstützen, Events und Teilnehmerbeteiligung in Echtzeit zu verbessern. Mit tragbaren intelligenten Badges und einem Datenanalyse-Engine liefert Loopd faszinierende Erfahrungen für die Teilnehmer von Events und ermöglicht gleichzeitig Veranstaltungsplanern, ihre Event-Strategie mithilfe von verwendbaren Daten zu verbessern.

Loopd bietet drei Schlüsselkomponenten, die den Veranstaltungsplanern helfen, die Teilnehmerbeteiligung zu verbessern und das Event zum Erfolg zu führen:
·      Loopd Badge – Preisgekrönte, tragbare intelligente Badges ermöglichen leichten und schnellen Austausch von Kontakten, Sammlung von Inhalten und Registrierung der Teilnehmer. Gleichzeitig verzeichnen sie Interaktionen der Teilnehmer, Anwesenheit bei Veranstaltungen und Besucherfrequenz bei Events u.v.m. in einer eleganten und modernen Verpackung. Alle Loopd Badges, klein und doch leistungsstark, haben weniger als 1,5 Zoll – vier Zentimeter – Umfang und wiegen unter 5 Gramm. Ausgestattet mit Bluetooth LE-Verbindung und einer Batterielebensdauer von zwei Monaten haben Loopd Badges etliche Vorteile gegenüber anderen Technologien.

·    Loopd App – Veranstalter können mit einer an die Bedürfnisse angepassten mobilen Marken-Event-App die Event-Erfahrung der Teilnehmer verbessern, ihre Beteiligung erhöhen und Aktivitäten nach der Veranstaltung steigern. Teilnehmer können die Networking-Eigenschaften nutzen, um andere Teilnehmer zu entdecken und zu treffen.

·      Loopd Engagement & Analytics – Mithilfe des intuitiven Analyse-Engine, im Browser eingebaut, können Event-Veranstalter den Wert und Effekt ihrer Veranstaltungen messen und optimieren. Der Analyse-Engine verarbeitet die Daten, welche die Loop App und die Loop Badges gesammelt haben. Er hilft den Veranstaltern, zu verstehen, was die Teilnehmer tun, wie sie sich auf der Veranstaltung bewegen, sich beteiligen, und was die Leistung des Events insgesamt ist.

„Menschen kommen auf Veranstaltungen, um andere zu treffen, Kontakte zu pflegen und Informationen auszutauschen, aber das alte Verfahren, bei dem man Visitenkarten austauscht und hinterher die neuen Kontakte anspricht, ist ineffizient und unproduktiv“, erklärt Brian Friedman, einer der Gründer von Loopd und Produktvorstand bei etouches für mobile Anwendungen, Daten und Teilnahme. „Loopd verbessert die Erfahrung der Teilnehmer insgesamt, indem der Austausch von Informationen und die Nachverfolgung sowie Analyse der Beteiligung einzelner Teilnehmer erleichtert wird. Mit dieser Integration können sich Event-Veranstalter auf die Durchführung großer Veranstaltungen konzentrieren, während etouches die Daten der Teilnehmer sammelt und analysiert.“

Loopd ist, so wie die ganze Eventmanagement-Plattform von etouches, äußerst flexibel und ermöglicht so den Veranstaltungsplanern, einzelne Komponenten an die Bedürfnisse anzupassen und dabei Budget und Ziele des Veranstalters im Auge zu behalten. Loopd Hubs sind drahtlose Sensoren. Diese werden an strategischen Punkten aufgestellt, damit die Veranstalter die Teilnahme und die Frequenz der Besucher bei bestimmten Veranstaltungen bzw. Events sehen und messen können. Die Veranstalter liefern somit den Teilnehmern ganz leicht einen Mehrwert. Der chronologische Ablauf des Events, Interaktionen der Sponsoren, Informationen zu den einzelnen Veranstaltungen, Multimedia für Redner, Kontaktinformationen und das Marketing nach dem Event – all das wird mit Loopd Badge erfasst.

„Während der letzten Jahre haben wir bei etouches unsere Eventmanagement-Lösung immer weiter ausgebaut. Wir haben strategisch Technologie eingekauft und Produkte weiterentwickelt. Dabei stand die Aufwertung von Events und Meetings für die Teilnehmer, Planer und Sponsoren im Vordergrund,“ sagt Shane Edmonds, CTO bei etouches. „Mit der ganzen Effizienz unserer EMS-PLattform und den mobilen Event-Apps, die in die Loopd-Technologie integriert sind, bietet etouches heute eine einzigartige Lösung, bei der unsere Kunden jeden Aspekt ihres Event-Lebenszyklus’ messen können, auch die Beteiligung und die Zufriedenheit der Teilnehmer vor Ort.“

Kürzlich kündigte etouches an, dass die Firma von HGGC erworben wurde, einer der führenden mittelständischen privaten Kapitalgesellschaften. Mithilfe der Kapitalbeteiligung durch HGGC kann etouches sein Geschäft ausweiten und weiter in seine marktführende Cloud-Plattform investieren. Über 1.300 Kunden benutzen heute das von etouches integrierte Eventmanagement und die Sourcing-Plattform, um weltweit Spitzenveranstaltungen zu organisieren und durchzuführen. Während der letzten 12 Monate hat etouches 46.000 Events mit insgesamt 5,8 Millionen Registrierungen durchgeführt.

Als Gewinner der letzten IMEX America #IMEXpitch Wettbewerb können Sie Loopd auf der IMEX Frankfurt am 16. Mai um 16:30 Uhr auf dem Stand von etouches Nr. E660 bewundern. Besuchen Sie für weitere Informationen

Über etouches
etouches ist weltweit führend in cloudbasierten Analysen, datenbasiertem End-to-End-Eventmanagement und Sourcing-Lösungen. Die preisgekrönte Open Source-Plattform bietet innovative technologische Lösungen, um den Event-Ablauf zu optimieren, Daten in Echtzeit und Analysen zu Event-Performance, Teilnahme der Kunden zu liefern sowie den messbaren Event-ROI zu verbessern. Seit seiner Gründung 2008 hat etouches schon mehr als 25.000 Fachleuten aus dem Veranstaltungsbereich geholfen, ihre Events zu planen, durchzuführen und zu messen. Die Firma bedient heute mehr als 1.300 Kunden, wobei der Fokus auf Event-Sourcing, Registrierung, Vermarktung, Logistik, Teilnahme, mobile Anwendungen und Datenanalysen liegt. Zu den Kunden zählen führende Konzerne, Organisationen, Behörden und Institute aus Forschung und Lehre in aller Welt. Der Hauptsitz befindet sich in den USA. Vertretungen sind in England, Belgien, Australien, Singapur und in den Vereinigten Arabischen Emiraten. etouches ist eine Portfoliogesellschaft der HGGC Kapitalgesellschaft. In den letzten 4 Jahren hatte etouches eine durchschnittliche jährliche Wachstumsrate von 50 %. Erfahren Sie mehr auf

#etouches #Loopd #Eventmanagement #MICEnews

Outrigger Resorts welcomes Kelly Hoen as area GM

Posted May 18, 2017 by
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Outrigger Resorts welcomes Kelly Hoen as area GM
HONOLULU – Outrigger Enterprises Group announced today that Kelly Hoen has been appointed the area general manager for Outrigger’s two iconic beachfront properties in Waikiki – Outrigger Reef Waikiki Beach Resort and Outrigger Waikiki Beach Resort.

In this role, she is responsible for sustained operational excellence at both properties, as well as direct oversight of sales strategy, market planning and revenue management. The position also includes day-to-day leadership at Outrigger Reef Waikiki Beach Resort, serving as its on-property general manager.

“Kelly’s track record for successfully repositioning hotels and resorts in Hawaii is unrivaled; her breadth of expertise and passion for excellence provide immense value for Outrigger as we undergo our Waikiki reinvestment and redevelopment strategy,” said Paul Richardson, chief operating officer of Outrigger Enterprises Group.

Hoen brings more than two decades of luxury hotel leadership to Outrigger Resorts. Most recently, she served as the general manager for The MODERN HONOLULU, a high-energy luxury lifestyle hotel at the gateway of Waikiki. Prior to this, she was the general manager of The Royal Hawaiian, a Luxury Collection Resort where she led the $80 million renovation and rebranding of this historic Waikiki Beach hotel. Before that, she was the general manager of Princeville Resort, a Luxury Collection Resort and was directly involved with the design and development what is now The St. Regis Princeville Resort.

A native of Hawaii, Hoen attended La Pietra Hawaii School for Girls in Honolulu, then went on to receive her bachelor of fine arts from Stephens College in Columbia, Missouri. She has a penchant for professional development and holds the reputation of being one of the best mentors in Hawaii’s hospitality industry. She is a member of the La Pietra board of trustees, a member of the Aloha United Way board of directors, a member of the Easter Seals Hawaii board of directors and is the past chairperson of the Hawaii Lodging and Tourism Association board of directors.


#OutriggerResorts #TourismNews #HotelNews #HotelMarketing #MICEnews #MICEmedia


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